Thanks for shopping at icook.
If you are not entirely satisfied with your purchase, we're here to help.
You have  hours to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card* (or original method of payment). You will receive the credit within a certain amount of days. (For credit card payments, we will credit the equivalent amount of Cash Dollar into your iCookHKG account)
If you have any questions on how to it works, please contact us.